To Microsoft Software update dept. – concern system finds update but then fails ?


Hello,

I would like to share a situation with you.

I have Windows XP home SP3, Microsoft Office 2007 suite.

I selected all the Office 2007 updates to be installed (based on what the Windows Update app told me, I also selected to get the SP2 pack, well the installation failed?

Secondly, I selected to update the WMDRM-enabled media players (KB902344) that failed too.

Questions:

  1. If the Windows Update app found the need to update then what is the reason for it to fail
  2. There was  no error code generated / displayed ?
  3. Isn’t SP2 for Microsoft Office 2007 important?

Staff TXTNLRN
http://www.txtnlrn.com/

Note: I have not been paid to post these questions.

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