To Microsoft Software update dept. – concern system finds update but then fails ?


I would like to share a situation with you.

I have Windows XP home SP3, Microsoft Office 2007 suite.

I selected all the Office 2007 updates to be installed (based on what the Windows Update app told me, I also selected to get the SP2 pack, well the installation failed?

Secondly, I selected to update the WMDRM-enabled media players (KB902344) that failed too.


  1. If the Windows Update app found the need to update then what is the reason for it to fail
  2. There was  no error code generated / displayed ?
  3. Isn’t SP2 for Microsoft Office 2007 important?


Note: I have not been paid to post these questions.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: